Privacy Policy

PRIVACY POLICY

Last Updated: 18 September 2026

At ZAANS LA PARFUM, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through www.zaanslaparfum.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect certain information.

A. Personal Information

Depending on how you interact with us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Mobile/telephone number

  • Email address

  • Order details

  • Payment and transaction information

  • Account information, where applicable

  • Customer service communications

  • Product reviews, feedback, photographs, or other content you voluntarily submit

B. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Referring website or source

  • Date and time of visits

  • General website interaction information

  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve our services.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Confirming and delivering purchases

  • Processing payments

  • Providing customer support

  • Responding to enquiries

  • Managing returns, refunds, cancellations, and replacements

  • Sending order and service-related communications

  • Improving our website, products, and customer experience

  • Personalizing website content and shopping experiences

  • Detecting and preventing fraud, abuse, and unauthorized activity

  • Maintaining website security

  • Conducting analytics and business operations

  • Sending promotional communications where permitted and where you have provided appropriate consent

  • Complying with applicable laws and legal obligations

3. PAYMENT INFORMATION

When you make a purchase, payment information may be processed through third-party payment service providers.

ZAANS LA PARFUM does not intend to store complete payment card details such as your full card number, CVV, or PIN on its own systems when such information is processed directly by the applicable payment provider.

Payment providers may collect and process information according to their own privacy policies and terms.

4. COOKIES

Our website may use cookies and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website.

We may use cookies to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping cart functionality

  • Understand website traffic

  • Analyze customer behaviour

  • Improve website performance

  • Provide relevant marketing and advertising

  • Measure advertising effectiveness

  • Enhance your shopping experience

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

5. ANALYTICS

We may use analytics and measurement tools to understand how visitors interact with our website.

These tools may collect information such as pages visited, time spent on the website, device information, traffic sources, and general interaction data.

The information helps us improve our website, products, marketing, and customer experience.

6. MARKETING & COMMUNICATIONS

Where permitted by applicable law, we may use your contact information to communicate with you about:

  • New products

  • Special offers

  • Discounts

  • Promotions

  • New collections

  • Brand announcements

  • Other marketing communications

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

Please note that even if you opt out of promotional communications, we may still send essential communications relating to your orders, payments, deliveries, returns, or customer service.