Last Updated: 15 September 2026
Welcome to ZAANS LA PARFUM. These Terms & Conditions govern your use of our website, www.zaanslaparfum.com, and your purchase of products through our website.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
ZAANS LA PARFUM is a fragrance and perfume brand offering perfumes, fragrances, attars, and related products through its online store.
Website: www.zaanslaparfum.com
Email: hello@zaanslaparfum.com
Customer Support Email: info@zaanslaparfum.com
WhatsApp: +91 97259 25552
By using our website, you confirm that:
You are legally capable of entering into a binding agreement.
The information you provide while placing an order is accurate and complete.
You will use the website only for lawful purposes.
You will not attempt to interfere with, damage, or misuse the website or its services.
You will not use our website for fraudulent or unauthorized activities.
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.
We make reasonable efforts to ensure that product descriptions, images, fragrance notes, prices, specifications, and other information displayed on our website are accurate.
However:
Product colours and packaging may appear slightly different depending on your device or screen.
Fragrance perception may vary from person to person due to individual skin chemistry, environment, temperature, and application method.
Product images may be for illustrative purposes and actual packaging may vary slightly.
Availability of products may change without prior notice.
We reserve the right to correct errors, inaccuracies, or omissions on the website, including product descriptions and pricing.
Perfume performance, longevity, projection, and fragrance experience can vary depending on individual skin chemistry, weather, humidity, application method, and other environmental factors.
Therefore, statements regarding fragrance characteristics or expected performance should not be interpreted as a guarantee of a specific duration or result unless expressly stated otherwise.
Customers should follow the product's recommended usage and safety instructions.
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
ZAANS LA PARFUM reserves the right to:
Change product prices at any time.
Modify discounts and promotional offers.
Correct pricing errors.
Discontinue promotional pricing without prior notice.
Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.
Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the checkout process.
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation through the contact details provided by you.
An order is considered accepted by ZAANS LA PARFUM when we confirm the order for processing.
We reserve the right to cancel or refuse an order in circumstances including, but not limited to:
Product unavailability.
Incorrect or incomplete customer information.
Suspected fraudulent or unauthorized transactions.
Pricing or technical errors.
Delivery restrictions.
Other circumstances that prevent us from fulfilling the order.
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund, Return & Cancellation Policy.
Payments may be processed through the payment methods made available on our website.
You agree to provide accurate payment and billing information.
ZAANS LA PARFUM does not knowingly store complete payment card details on its own systems where payment processing is handled by third-party payment service providers.
Payment transactions may be subject to the terms and privacy policies of the relevant payment provider.
Orders will be shipped to the delivery address provided by the customer during checkout.
Customers are responsible for providing a complete and accurate:
Name
Mobile number
Address
PIN code
Other information required for delivery
Delivery timelines displayed on the website are estimates and may vary due to courier delays, weather conditions, holidays, operational issues, remote-area delivery, or circumstances beyond our reasonable control.
Once an order has been dispatched, tracking information may be provided where available.
If a package is delayed, damaged, returned, or otherwise affected during transit, customers should contact us promptly at info@zaanslaparfum.com or through WhatsApp at +91 97259 25552.
Returns, refunds, replacements, and order cancellations are subject to our separate Refund, Return & Cancellation Policy available on the website.
Customers are advised to read that policy before placing an order.
Where a return or replacement is approved, customers may be required to provide photographs, videos, order details, or other information necessary to verify the issue.
Products that have been used, opened, altered, damaged, or returned without complying with the applicable return conditions may not qualify for a return or refund, subject to applicable law and our published policy.
If you receive a product that appears damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as reasonably possible.
For faster resolution, we may request:
Order number
Photographs of the package
Photographs/videos of the product
Unboxing video, where available
Description of the issue
Our team will review the matter and provide an appropriate resolution in accordance with our policies and applicable law.
From time to time, ZAANS LA PARFUM may offer promotional discounts, coupon codes, bundles, gifts, or other promotional benefits.
Promotional offers may have additional terms, including:
Validity period
Minimum purchase requirements
Product restrictions
One-time-use limitations
Customer eligibility requirements
Unless specifically stated otherwise, promotional offers cannot be combined with other offers.
ZAANS LA PARFUM reserves the right to withdraw or modify promotional offers subject to applicable law.
All content available on www.zaanslaparfum.com, including but not limited to:
Brand name
Logos
Product names
Product photographs
Graphics
Videos
Text
Designs
Website layout
Marketing materials
Product descriptions
is owned by or licensed to ZAANS LA PARFUM and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
If you voluntarily submit reviews, testimonials, photographs, videos, comments, or other content to ZAANS LA PARFUM, you grant us permission to use, reproduce, display, and publish such content for legitimate business and marketing purposes, subject to applicable law.
You should not submit content that:
Infringes another person's rights.
Contains unlawful or offensive material.
Contains misleading information.
Violates another person's privacy.
Contains malicious software or harmful material.
We reserve the right to remove content that violates our policies or applicable law.
Our website may use third-party services such as payment gateways, logistics providers, analytics services, technology providers, and other service providers.
Your use of certain third-party services may be subject to their own terms and privacy policies.
ZAANS LA PARFUM is not responsible for the independent policies, systems, or actions of third-party service providers, except to the extent required by applicable law.
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
The website may occasionally be unavailable due to:
Maintenance
Technical problems
Server issues
Software updates
Security incidents
Third-party service interruptions
Circumstances beyond our reasonable control
To the extent permitted by applicable law, ZAANS LA PARFUM shall not be responsible for indirect, incidental, or consequential losses arising from the use of the website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights, statutory rights, or liability that cannot legally be excluded or limited under applicable law.
Perfumes and fragrance products are intended for external use unless specifically stated otherwise.
Customers should:
Use products only as directed.
Avoid contact with eyes.
Avoid ingestion.
Keep products away from children unless the product is specifically intended for them.
Keep fragrance products away from excessive heat and flames.
Discontinue use if irritation or an adverse reaction occurs.
Customers with known sensitivities or allergies should review the product information and ingredients before use and seek appropriate professional advice where necessary.
Your use of our website is also governed by our Privacy Policy.
We may collect and process information necessary to process orders, provide customer support, improve our services, communicate with customers, and comply with applicable legal requirements.
Please refer to our Privacy Policy for further information regarding how personal information is handled.
ZAANS LA PARFUM reserves the right to investigate transactions that appear suspicious, fraudulent, unauthorized, or abusive.
Where permitted by law, we may cancel or restrict orders associated with suspected fraudulent activity and take appropriate action.
We may update these Terms & Conditions from time to time to reflect changes to our business, products, website, services, or applicable legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after an update constitutes your acceptance of the revised Terms & Conditions, to the extent permitted by applicable law.
These Terms & Conditions shall be governed by the laws applicable in India.
Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws and other mandatory legal provisions.
For questions, complaints, order-related concerns, or other customer support matters, please contact us using the details below:
ZAANS LA PARFUM
Email: hello@zaanslaparfum.com
Customer Support: info@zaanslaparfum.com
WhatsApp: +91 97259 25552
Website: www.zaanslaparfum.com
We aim to review and address customer concerns within a reasonable time and in accordance with applicable laws and regulations.
If you have any questions regarding these Terms & Conditions, please contact:
ZAANS LA PARFUM
Email: hello@zaanslaparfum.com
Email: info@zaanslaparfum.com
WhatsApp: +91 97259 25552
Website: www.zaanslaparfum.com
Thank you for choosing ZAANS LA PARFUM.
ZN MKTING - INDIA
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